Privacy Policy

This policy explains what PetsPainter ("we") collects when you use PetsPainter, why, and the choices you have. We collect as little as possible and never sell your data.

What we collect

• Account details: your name, email address and profile picture from Google, or your email address if you sign in with an email link.
• Pet photos and details: the photos you upload, your pet's name, type and any note you add, plus the portraits we create.
• Purchases: your plan, credit balance and purchase history. Card details are handled entirely by Stripe; we never see or store them.
• Technical data: sign-in session records (including IP address and browser type) used to keep your account secure.

How we use it

• To create, store and deliver your portraits.
• To run your account, process payments and provide support.
• To send essential emails such as sign-in links and receipts.
• To prevent abuse and keep the service secure.

We do not use your photos for advertising, and we do not sell or rent personal information. Shared portraits are only visible to people you give the link to.

Service providers

We rely on carefully chosen providers who process data on our behalf:

• Hosting and database providers, to run the application and store data.
• An AI image provider (such as Google Gemini or OpenAI), which receives your photo and style instructions to paint the portrait.
• Stripe, for payments and subscription billing.
• Google, if you choose to sign in with Google.
• An email delivery provider, for sign-in links and account emails.

Retention and deletion

Photos and portraits are kept until you delete them or your account. You can delete any portrait from your gallery, or delete your entire account from the account page, which permanently removes your photos, portraits and personal details. Payment records may be retained where the law requires.

Your rights

Depending on where you live, you may have the right to access, correct, export or delete your personal data, and to object to certain processing. Email [email protected] and we will respond within 30 days.

Cookies

We use essential cookies to keep you signed in. We do not use advertising cookies.

Children

PetsPainter is not directed to children under 13, and we do not knowingly collect their personal data.

Changes and contact

We will post any changes on this page and update the date above. Questions? Contact [email protected].